Frequently Asked Questions
Shipping
Where do you deliver?
We ship to 22 states: AL, AR, CT, GA, IA, IL, IN, KY, KS, LA, MD, MI, MN, MO, MS, NC, NJ, NY, OH, OK, PA, SC, TN, VA, WI, WV.
Do you offer local pickup?
Yes! Customers can choose to pickup their order at our farm in Middletown, IN at no charge. Just select the local pickup option at checkout. We'll send you an email when your order is ready for pickup.
How long does shipping take?
Our beef is shipped frozen on Tuesdays via overnight or two-day express shipping. During order checkout, you will be provided an estimated delivery date. When your order ships, we will email you tracking details so you can stay updated on your delivery.
Where can I track my delivery?
Once your order ships, you will receive an email with tracking details.
How much do you charge for shipping?
All meat orders are subject to a flat $20 shipping charge. We have a minimum order amount of $50.
How do you ship your beef?
It's very important to us that the packaging we use to ensure your beef arrives safely is as sustainable as the practices used to raised the beef.
Our beef is packed frozen into boxes lined with bio-degradable insulation made from cornstarch that you can rinse down the drain. Of course the cardboard box and plastic insulation wrapper are fully recyclable as well.
All deliveries are packed with drain safe, recyclable frozen gel packs to ensure they arrive safe to eat.
What if my order is delayed?
We take great pride in having our products arrive to your doorstep in perfection condition.
Please open and inspect your packages as soon after delivery as possible. If the meat is partially frozen or cold to the touch (like it's been in a refrigerator at or below 40 degrees Fahrenheit), it is safe to eat per the USDA.
If you are concerned about the safety or your product, please do not hesitate to reach out and our customer support team will be happy to help you!
Practices
What does "grass-fed" mean?
We believe cattle were created to convert sunlight, rain, soil, and plants into healthy protein, vitamins, and minerals. Accordingly, our cattle eat ONLY a healthy mix of grasses, legumes, and brassicas and are NEVER fed grain or grain by-products. They are 100% grass-fed and grass-finished.
Why do you dry-age the beef?
Dry-aged beef tastes better and is more tender. Supermarket beef is rarely dry-aged.